Terms of Use
These Terms of Use (“Terms”) are the agreement between you and PrimalCore (“PrimalCore”, “the Company”, “we”, “us”, or “our”) for use of the PrimalCore mobile app and the website at primalcore.app (together, the “Service”).
By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
Definitions
Capitalized words have the meanings below, whether used in the singular or plural.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the voting securities or equivalent authority.
- Device means any device that can access the Service, such as a phone, tablet, or computer.
- Service means the PrimalCore app and website, including related features we make available.
- You means the individual using the Service, or the organization on whose behalf that individual is using it.
Eligibility
You represent that you are at least 13 years old. The Service is not directed to children under 13, and we do not permit them to use it.
If you are under 18, you represent that a parent or guardian has reviewed these Terms and consents to your use of the Service. Where your country requires a parent or guardian to agree, that person must accept these Terms on your behalf.
The Service
PrimalCore is a fitness competition app. Features include Pose AI rep counting, Skill Arena challenges, daily community rooms, rivals, leaderboards, and related social tools. We may change, pause, or remove features.
The Service, including the PrimalCore name, logos, Pose AI, and app software, is owned by us or our licensors. These Terms do not grant you ownership of any of it.
Accounts
You must provide accurate information and keep your login secure. You are responsible for activity on your account. We may suspend or terminate accounts that break these terms, cheat, harass others, or abuse the Service.
Fair play
Leaderboard and compete scores must come from real attempts. Circumventing Camera AI, faking proof, using another person in frame as yourself, or otherwise manipulating ranks is not allowed. Practice mode is not ranked. We may remove scores or accounts that violate fair play.
Health disclaimer
PrimalCore is a training and accountability tool. It is not medical advice. You are responsible for deciding whether an exercise is safe for you. Stop if you feel pain or dizziness and consult a professional when needed.
Subscriptions
Access to PrimalCore requires a paid membership. Payment is charged to your Apple or Google account at confirmation of purchase. Subscriptions renew automatically unless you turn off auto-renew at least 24 hours before the current period ends. Manage or cancel in iPhone Settings → Apple ID → Subscriptions, or in Google Play → Payments & subscriptions. Deleting the app or your PrimalCore account does not cancel a store subscription.
If a free trial is offered, you can cancel before the trial ends to avoid being charged. We do not control store refunds; refund requests go through Apple or Google.
Your content
You keep ownership of content you upload (such as photos). You grant us a license to host and display that content as needed to operate the Service, including showing public profile and challenge information to other users.
Acceptable use
Do not use the Service to break the law, infringe others’ rights, post abusive content, attempt to access other accounts, or interfere with Camera AI, leaderboards, or our systems.
Third-party services
The Service may include links or integrations we do not own or control, including Apple, Google, sign-in providers, and other sites or apps. We are not responsible for their content, terms, privacy practices, or for damage or loss from using them. Their terms and privacy policies apply to those services. Store billing and refunds are handled by Apple or Google, not by us.
Termination
You may delete your account at any time. We may suspend or end your access immediately, without prior notice, if you breach these Terms or if we stop providing the Service. After termination, your right to use the Service ends immediately.
“AS IS” and “AS AVAILABLE”
The Service is provided “AS IS” and “AS AVAILABLE,” with all faults, and without warranty of any kind. To the maximum extent permitted by law, we and our Affiliates, licensors, and providers disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Service will meet your needs, be compatible with other software or devices, operate without interruption or error, or that defects will be corrected. We do not warrant that Camera AI, scores, leaderboards, or other content will be accurate, complete, or available at all times, or that the Service is free of harmful code.
Some places do not allow certain warranty exclusions. In that case, the exclusions apply to the greatest extent permitted by law.
Limitation of liability
To the fullest extent permitted by law, PrimalCore and its Affiliates, suppliers, and providers are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, business interruption, loss of privacy, or injuries that occur while you exercise, even if we have been told such damages are possible.
Our total liability for any claim relating to the Service is limited to the amount you paid for the Service in the twelve months before the claim, or 100 USD if you have not purchased anything through the Service.
Some jurisdictions do not allow certain limitations. In those places, our liability is limited to the greatest extent permitted by law.
Governing law
The laws of the United States, excluding conflict-of-law rules, govern these Terms and your use of the Service. Your use may also be subject to other local, state, national, or international laws.
Disputes
If you have a concern or dispute about the Service, you agree to first try to resolve it informally by emailing support@primalcore.app.
European Union users
If you are an EU consumer, you also have the mandatory protections of the law of the country where you live. Nothing in these Terms limits those rights.
United States legal compliance
You represent that you are not located in a country subject to a United States government embargo or designated as a “terrorist supporting” country, and that you are not on any United States government list of prohibited or restricted parties.
Severability and waiver
If a provision of these Terms is held unenforceable, it will be modified to accomplish its purpose as far as the law allows, and the rest of these Terms remain in effect.
If we do not enforce a right or require performance under these Terms, that is not a waiver of that right, and it does not waive a later breach.
Translation
If we make these Terms available in another language, the English version controls if there is a conflict.
Changes
We may update these Terms at any time. If a change is material, we will make reasonable efforts to give at least 30 days’ notice before the new terms take effect, including by updating the “Last updated” date on this page. What counts as material is up to us.
Continued use after an update means you accept the revised terms. If you do not agree, stop using the Service.
Contact
Questions about these Terms: support@primalcore.app